Supply . Hospitality (especially, hotel industry) is one such industry that is also witnessing this transformation. Artificial Intelligence (AI) The most well-known examples of AI in the hotel industry are chatbots and instant replies. Some of the difficulties include hotels brands not facilitating technology rollout and sticking to antiquated legacy technology systems, low margins, and high technology deployment costs. Posted at 23:11 4 Dec 2020 23:11 4 Dec 2020 Empty seats and beer destroyed as Welsh pubs close The new restrictions have been described as "a devastating hammer blow" to the hospitality industry. Current technology trends are on the rise, influencing several industrial sectors, among which is the travel and hospitality industry, we're enhancing the guest experience of the utmost concern. The hospitality industry is currently going through a period of significant change and will look very different in 2020. In 2020, the hospitality industry faced struggles nobody ever could have imagined. Technology is constantly evolving, and the hospitality industry is quickly catching up with it. Say goodbye to the breakfast buffet and room service and get ready for kiosk check-in and lots of space in the elevators. Far from pulling hospitality away from its soul as a people-centric industry, the adoption of new technologies allows businesses to deliver greater personalisation and better service. Nov 05,2020 Infor Develops Contactless Ordering Solution for Hospitality Industry; Nov 05,2020 IDeaS and protel go Hand-in-Hand Like Profitability and Efficiency as an Impressive 100-Integrations Milestone is Achieved; Nov 05,2020 RMS Cloud Unveils its New and Improved Internet Booking Engine Sounds like 2020? ... it is high time for the hospitality industry to step up and implement ways to be more sustainable in the long term. IPL 2020 + Technology + Specials. One of the trends defining travel and hospitality in 2020 and beyond, is the new luxury consumer requiring a shift from wasteful extras such as sewing kits, slippers and leaflets. The pandemic challenged the hospitality industry like no event before. A virulent virus, worried travelers and a tourism sector on the brink. Rhou, Y., & Singal, M. (2020). In fact, this was the experience in a few global cities in 2002 and 2003. Human resource leaders in the hospitality industry continue to struggle with staffing problems, but the coronavirus pandemic has also remade businesses and presented new opportunities. With the way technology is developing today, it seems like these trends will be here to stay. Smart integration is one of the potential technology trends that can adjust the availability of all online portals where the hotel is listed for bookings in real time; also it records special requests. HOTEL NEWS NOW, I have been in the hospitality industry since 1974, managing all aspects of resort hotels, inns, motels, guest houses & cottages, 3, 4 & 5 star properties, from Cape Cod, Mass, Sun Valley, Idaho, Bear Valley CA, Ashland , Oregon, etc. All elements of business and leisure travel, from lodging and ground travel, to … Journal of Tourism Futures. Today, the new hospitality technology can help hotels schedule events more efficiently, process room reservations and monitor revenues and financial transactions more easily. The hotel industry is going through a period of unparalleled, irreversible changes and will look very different in 2020. Aug 13,2020 Confronted with New Challenges, Hospitality-Industry Remote Employees See Positive Results with M3’s Tailored Software Enhancements; Aug 13,2020 Improving Direct Bookings in the Wake of COVID-19; Aug 13,2020 BEONPRICE Raises €2.5M Funding Round, Boosting its vision of Being the Benchmark for Revenue Management Worldwide Use of machine learning technology for tourist and organizational services: high-tech innovation in the hospitality industry. Ever-changing technology means that the expectations of hotel guests are constantly evolving. 2020 is positioned to be an exciting, revolutionary time for the hospitality industry. HOSPITALITY NEWS-REVIEW 4 References: Parvez, M. O. We ve rounded up what s coming up in hospitality in 2020 … In 2020, contactless technology has rapidly evolved from a nice-to-have to a must-have feature in the hotel industry. This is the opinion of today’s hoteliers and yet, they have a harder time envisioning the necessary technology developments needed to meet customer demand. There is much more to be seen in the travel and hospitality industry in the future as spending on consumer-facing technology will be coming up as a top trend in the hospitality industry in 2020. January 29, 2020 2:05 PM Reply. Technology is transforming the way travellers interact with brands before, during and after their journey. Technology is actually ruin the hospitality industry! You would be able to select rooms online, will have access to e-menu, can have virtual travelling experience and much more in the future. With that in mind, here are seven hospitality technology trends for 2020: 1. Typically, hotels follow the travel industry when it comes to the adoption of new technology. Thank you for taking the time to read this news article “Modern technology could help the Spanish hospitality industry ”. Transaction volumes will be down according to an April, 2020 Lodging Industry Investment Council survey. LONDON - Nearly six in ten event planners (58%) across the UK and Europe are struggling to reschedule in-person events in 2021 because of insufficient health and safety protocols at venues, according to Cvent’s 2020 Planner Sentiment and Sourcing Report: Europe Edition published today. According to survey results, planners now expect venues to provide a clean, sanitised environment, … The hotel industry of 2020 promises to be characterised by travellers who are highly sophisticated, with a native affinity to technology and higher hotel service expectations. As the Christmas and New Year period steams towards us, it’s time to cast an eye forward to 2020. The hospitality industry is ever-growing and increasingly competitive. Airbnb and short-term rentals will continue to impact hotels. 2020 has also shown the mettle of most companies, especially those in the travel and hospitality space. The rise and constant growth of technology or the benefits of technology in hotel industry has guided a huge increase in the expectations of the end consumer too. We investigate in … Toronto was one of them. (2020). What does the future hold for contactless experiences? Many businesses will perish but those that take advantage of modern technology have a good chance of getting through the current time of problem and find growth as and when things get back to normal. Visit Hospitality Net for up-to-the-minute hotel industry news, opinion articles, breaking news, hotel openings, appointments, industry events and conferences and feature stories. A review of the business case for CSR in the hospitality industry. 1. 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